Last updated: August 2026
N.ext offers a 14-day free trial. You will not be charged until the trial period ends. You can cancel at any time during the trial without being billed.
If you believe you were charged in error, contact us within 7 days of the charge at support@nextraining.co.za and we will review your case. Refunds are issued at our discretion.
We do not offer refunds for partial months or for periods where the app was available but not used.
If you're on a yearly subscription (R599 first year or R999/year renewal), you can request a full refund within 14 days of the charge, no questions asked. Email support@nextraining.co.za and we'll process it. After 14 days, the standard refund policy above applies.
Email support@nextraining.co.za with the subject "Refund Request" and include your account email address and reason for the request. We aim to respond within 2 business days.
Questions about a charge? Email us at support@nextraining.co.za.